Warranty Information.

We cover defects in materials and workmanship under normal civilian use. Coverage runs from the date of your original retail purchase, and the length depends on what you bought:

• Lifetime: complete firearms, upper receivers, lower receivers, and rails (things like SOTM4 carbines and rifles, complete uppers, billet lowers, monolithic rails).
• 2 years: components and accessories that aren’t wear items — triggers, bolt carrier groups (not counting wear parts inside), gas blocks, buffer systems, muzzle devices, handguards.
• 1 year: wear items — parts that naturally get used up in normal shooting: springs, pins, barrels, gas tubes, extractors, ejectors, detents, magazines, and finishes.

The warranty is for the original retail purchaser only — the person or business that bought the product directly from us or from an authorized Second of Ten dealer. It doesn’t transfer.

If you sell, gift, or trade the product, the warranty ends for the new owner. If you bought the product used, through a private sale, at a gun show from an unaffiliated seller, or on a secondary marketplace, it’s not covered under this warranty.

Commercial use is also excluded — range rentals, training-academy fleets, armorer-school inventories, and anything else that generates revenue from someone other than the owner using the product.

The warranty doesn’t cover damage, defects, or malfunctions caused by any of these:

• Normal wear and tear (and wear items that outlast their coverage period).
• Poor maintenance — not cleaning, not lubricating, or ignoring the schedule in our manual.
• Misuse or abuse, including using the product while impaired, criminal misuse, or use outside its designed operating envelope.
• Accidents, drops, fires, floods, or exposure to extreme environments beyond published specs.
• Modification, gunsmithing, or repair by anyone other than us or a Second of Ten–authorized service center.
• Installing non-approved aftermarket parts (barrel re-contouring, unauthorized refinishing, and similar).
• Removed or altered serial numbers. This voids the warranty entirely — and may also be a federal crime.
• Reloaded, remanufactured, handloaded, steel-cased, or otherwise non–SAAMI/CIP-spec ammunition — including ammunition outside the chambering stamped on the firearm. Damage from squib loads, double charges, barrel obstructions, out-of-battery discharges, and overpressure events is on you.
• Corrosion, rust, or finish wear from environmental exposure.
• Anything used in a commercial setting (see Section 2).

Optics, suppressors, sights, slings, lights, lasers, and other third-party parts we may integrate are covered by the maker’s warranty, not ours. We’ll try to help you route a claim to the right manufacturer as a courtesy, but the warranty itself is between you and them.

We decide, in our reasonable judgment, whether damage falls inside the warranty or outside it. If we determine that a claim is user error rather than a defect, we’ll tell you why, and we can offer to fix the product at your cost — usually the price of parts plus shipping, quoted before we do anything.

If your claim is covered, we have three options — and we get to choose which one:

Repairs and replacements don’t extend the original warranty period. Whichever we choose is your sole remedy — that’s the deal.

Every warranty claim starts with an RMA — a Return Merchandise Authorization number — from us. Don’t ship anything before you have one. Unauthorized shipments will be refused at the dock and returned at your expense, with no service performed.

Sometimes we open a return and find the problem isn’t a manufacturing defect — for example, damage from reloaded ammo, or wear that’s outside its coverage period, or something that was modified after purchase. When that happens:

• We’ll tell you what we found and why it’s not covered.
• If it can be fixed, we’ll quote you a repair cost — parts, labor if any, and return shipping.
• You can approve the repair, ask us to ship the product back as-is (you pay return shipping), or ask us to dispose of it.

Defective, reloaded, or improper ammunition — and damage caused by it — isn’t our responsibility, and we can’t replace ammunition.

If you think ammunition damaged our product, save the fired case, the box, and the lot number, and take it up with the ammunition manufacturer. We’ll cooperate with a factory investigation if the manufacturer opens one.

This warranty runs alongside our Terms and Conditions of Sale. If the two documents ever conflict, this warranty controls on warranty coverage, and the Terms and Conditions of Sale control on everything else — order acceptance, payment, FFL transfer, returns of unopened non-warranty items, dispute resolution, and so on.

This limited warranty is the only warranty we make. We disclaim all other warranties — express, implied, or otherwise — including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the extent the law lets us disclaim them. If a state law says an implied warranty exists no matter what, we limit it to the length of the express warranty above, or the shortest period the law allows.

Except where the law says otherwise, we’re not liable for personal injury, property damage, or any indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, loss of use, loss of data, or business interruption — arising out of use of the product or inability to use it. That’s true regardless of the legal theory (contract, tort, negligence, strict liability, or anything else), and even if we knew the damages were possible.

Nothing here excludes liability we can’t legally exclude, like liability for personal injury or death caused by our gross negligence or willful misconduct.

No employee, dealer, agent, or representative of Second of Ten can change this warranty verbally, extend its coverage, or make promises beyond what’s written here. Anything you rely on has to be in writing from us.

That protects you as much as it protects us — it means the deal is what the deal says.

For warranty questions, RMAs, or technical support: